常見問題 General Questions
🛒 訂購相關 Order & Delivery
❓我落咗單之後,可以點樣拎花?
❓How can I receive my flowers after placing an order?
💁🏻‍♀️客人可以選擇「送貨」或「自取」,詳情可參閱 運送安排

💁🏻‍♀️Customers can choose delivery or self-pickup. For details, please refer to our Delivery Arrangement.
❓你哋有冇送貨?送到邊度?
❓Do you offer delivery? Where do you deliver?
💁🏻‍♀️有!我哋提供送花上門服務包括住宅、商業大廈、學校等。

💁🏻‍♀️Yes! We deliver to homes, offices, schools and more.
❓最快幾時收到花?有冇即日送/自取?
❓How soon can I get my flowers? Do you offer same-day delivery or pickup?
💁🏻‍♀️客人可按所需日子預訂花產品。我哋亦設即日送花/自取服務,即日急單可告知心儀顏色 tone,唯不接受指定款式,我們會使用時令花材設計。

💁🏻‍♀️You may pre-order for your preferred date. We also offer same-day delivery/pickup. For urgent orders, let us know your preferred color tone (specific designs not accepted). Seasonal flowers will be used.
🌹 花產品相關 Flower Care
❓花束會點包裝?拎返屋企洗唔洗淋水?
❓How are bouquets packed? Do I need to water them at home?
💁🏻‍♀️除非客人要求,花束將如圖所示包裝。我哋會用防水花袋包好花束,底部有水袋保持濕潤。

💁🏻‍♀️Unless requested otherwise, bouquets are packed as shown. We use waterproof flower bags with water pouches to keep them fresh.
❓鮮花存放期?同點保養?
❓How long do fresh flowers last? How should I care for them?
💁🏻‍♀️鮮花存放期: 一般 3–7 日,視乎花材與環境而定。
收花後處理: 花束底部已有水袋,可暫時不用拆包裝。若想拆包裝,建議每天剪花腳 1–2 公分,並換清水。避免陽光直射與冷氣直吹,保持室溫環境。

💁🏻‍♀️Fresh flower lifespan: Usually 3–7 days depending on flower type and environment.
Care tips: Bouquets come with water pouches. You may keep the packaging or trim stems 1–2cm daily and change water. Avoid direct sunlight and air-conditioning.
❓非鮮花產品有咩分別?同點保養?
❓What are non-fresh flower types and how to care for them?
💁🏻‍♀️
類型
Type
特點
Features
保存方法
Care
保鮮花
Preserved Flowers
花經特殊技術處理,保持花瓣柔嫩,壽命可達 1–3 年
Specially treated to stay soft, lasts 1–3 years
避免陽光照射與潮濕環境,不需澆水
Avoid sunlight and humidity, no watering needed
乾花
Dried Flowers
真花自然風乾或烘乾,色澤較暗淡,質地脆弱
Air-dried or oven-dried, darker color, fragile texture
避免陽光照射與潮濕環境,避免碰撞
Avoid sunlight, humidity, and impact
香皂花
Soap Flowers
以香皂製作,外觀逼真且具香味
Made of soap, realistic and fragrant
避免陽光照射與潮濕環境
Avoid sunlight and humidity
扭扭棒花
Twist Flowers
以扭扭棒製作,色彩多變,可塑性高
Made of twist sticks, colorful and flexible
避免陽光照射與潮濕環境
Avoid sunlight and humidity
針織花
Knitted Flowers
以毛線編織,質地柔軟,可清洗
Made with yarn, soft texture, washable
避免陽光照射與潮濕環境
Avoid sunlight and humidity
🌸 常見花材花語表
🌸 Common Flower Meanings
花材
Flower
花語
Meaning
玫瑰
Rose
紅玫瑰:熱情、真心 Red Rose: Passion, True Love 粉玫瑰:初戀、甜蜜 Pink Rose: First Love, Sweetness 白玫瑰:純潔、純粹的愛 White Rose: Purity, Innocent Love 紫玫瑰:浪漫、珍貴獨特 Purple Rose: Romance, Uniqueness 黃玫瑰:友誼、珍重祝福、道歉 Yellow Rose: Friendship, Blessings, Apology 香檳玫瑰:只鍾情你 Champagne Rose: Devoted to You 橙玫瑰:青春、初戀、友情、羞怯 Orange Rose: Youth, First Love, Friendship, Shyness 藍玫瑰:奇跡的相遇、相知相惜 Blue Rose: Miraculous Encounter, Mutual Understanding
繡球花
Hydrangea
希望、美滿、團圓、忠貞、永恆
Hope, Happiness, Reunion, Loyalty, Eternity
向日葵/太陽花
Sunflower
信念、光輝、勇敢追求幸福
Faith, Radiance, Courage to Pursue Happiness
康乃馨
Carnation
母愛、關懷、真誠祝福
Motherly Love, Care, Sincere Blessings